Full Time Booking / Reception Application Form

Full Name

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Date of Birth

All applicants must be over 18 years old

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Phone Number

Please provide number with country code

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Email Address

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Gender

Female

Non-Binary

Male

Prefer not to say

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Nationality / Work Eligibility in New Zealand

New Zealand Citizen

NZ/AU Permanent Resident

Valid NZ Work Visa

Australian Citizen

Other (please specify below)

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If other, please specify your work eligibility

Current Address

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Which position are you applying for?

Part-Time Reception Role

Full-Time Reception Role

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Available Start Date

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Are you able to commit to a minimum of one year?

Yes

No

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Are you looking for part-time or full-time work?

Full-time

Part-time

Either / Flexible

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Are you willing to work weekends and public holidays?

Yes

No

Sometimes / Negotiable

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Do you hold a current First Aid / CPR Certification?

If 'not yet', this must be completed before your start date.<br>You MUST have a valid first aid certificate equivalent to NZ St John’s level 2 for all roles at Lighthorse Adventures.

Yes

Not yet

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If yes, please provide expiry date.

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I have a valid full driver’s licence

I have access to a vehicle for the duration of my employment.

Yes

Not yet

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Accommodation is not provided in this role. Glenorchy has very limited rental availability. Have you secured or identified accommodation for the season?

Yes

No

Identified, not yet secured

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What does working somewhere that prioritises animal welfare and ethics mean to you?

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Beyond your primary role, what else are you genuinely interested in contributing to at Lighthorse — and why?

We're a small team. Everyone contributes beyond their core role.

Are you also interested in other roles?

Animal & Farm Care

Trek Guiding

Retreat Program Assistant

Trek Photography & Videography

Marketing & Content Creation

Farm Maintenance

Education & Partnerships

Other (please specify)

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If you included 'Other' above, please specify

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What does a bad day in this role look like, and how do you handle it?

Confident written communicator in English

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Experience handling cash or card payments

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Comfortable managing email volume daily

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Experience with booking or reservation systems? (specify which)

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Do you have any Horse riding experience?

None

Less than 10 rides

10 – 30 rides

Experienced

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Have you worked in environments with animals before?

A guest arrives 20 minutes late for their ride, upset and insisting it's our fault. The group has already departed. Walk us through how you handle it.

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Describe a time you had to manage several things at once and something slipped. What happened and what did you do? What would you do in the future?

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Please list any formal administrative qualifications or certifications:

Are you familiar with Parelli Natural Horsemanship?

Yes

Somewhat

No

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This isn't a typical tourism desk job — guests are often having their first horse experience and arrive nervous or with misconceptions. How would you approach making someone feel at ease before their ride?

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Languages spoken

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Farming or animal care experience

Farm Machinery Operation / maintenance experience

Plumbing / Building experience

Farm fencing experience

Paddock / Soil care and maintenance experience

Experience with outdoor activities or adventure guiding

Other relevant skills (select all that apply)

If other, please describe additional relevant skills

Why do you want to work at Lighthorse Adventures?

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Where do you want to be professionally in two years, and how does this role fit that?

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How would friends or colleagues describe your personality?

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Reference 1 – Full Name

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Reference 1 – Relationship to You

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Reference 1 – Phone Number

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Reference 1 – Email Address

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Reference 2 – Full Name

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Reference 2 – Relationship to You

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Reference 2 – Phone Number

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Reference 2 – Email Address

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Reference 3 – Full Name (optional)

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Reference 3 – Relationship to You (optional)

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Reference 3 – Phone Number (optional)

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Reference 3 – Email Address (optional)

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I have emailed my CV /Resume to (PDF/Word) careers@lighthorseadventures.com

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I have emailed my Cover Letter (PDF/Word) to careers@lighthorseadventures.com

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I have emailed all current certifications I hold to careers@lighthorseadventures.com (optional)

Declaration – please confirm both of the following

I confirm that all information provided in this application is true and correct to the best of my knowledge.

I understand that food and housing are not included in this position.

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Date of Submission

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Personal Information

Position & Availability

Personality & Suitability

Experience & FIt

Skills & Additional Experience

Motivation & Personality

References

DOCUMENTS & CERTIFICATIONS

Declaration & Agreement